Hotel General Manager – Bury St Edmunds, Suffolk

We are looking for a General Manager to lead our newly refurbished Dragonfly Hotel in Bury St Edmunds. All 76 bedrooms have been refurbished and our Barley & Graze restaurant is now fully incorporated into the hotel.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

To be successful as our General Manager you need:

  • Management Experience in a 3/4 * 50+ bedroom hotel
  • Thirst to drive and improve standards across the Hotel
  • Attention to detail
  • Ability to lead and inspire a team, across a number of divisions, e.g. Kitchen, Housekeeping, Reception
  • Desire to delight our guests at all stages of their booking or stay with us
  • Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best ROI
  • Insight in to local market, specifically aware of MICE opportunities and ways to increase F&B footfall
  • Compassion to lead, motivate, inspire and develop your team- from your housekeeping stars to your admin support and FOH wonders
  • Proven experience being hands on whilst seeing the bigger picture to increase your business
  • Proven ability to work autonomously within an evolving framework

General Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal General Manager:

  • Must have experience within a similar role with site and P&L responsibility
  • Strong Hospitality Background, with experience gained in hotels, with proven levels of success
  • Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager
  • Commercially astute to monitor and analyse trends and identify opportunities
  • Flexible in approach and a ‘Can do, will achieve’ attitude

Surya Hotels owns and operates 14 Hotels and Pubs across East Anglia and Surrey, as part of the independently owned Flying Trade Group, a collection of companies within leisure, food, construction and hospitality. We offer our team great career prospects as we continue to grow.

In return we’re offering our General Manager:

  • A highly competitive salary
  • 28 days holiday, (inclusive of public holidays),
  • AE pension,
  • Bike to work scheme,
  • Varied working times and great opportunities to advance your career
  • Big discounts on Hotel Stays and Meals, throughout the Group

If you’re a career focused, passionate and progressive General Manager looking to lead an amazing hotel team, we want to hear from you!

Job Type: Full-time

Salary: £25,000.00 to £35,000.00 /year


Online application form

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